Comments on: Blockbuster’s Deceptive Advertising http://bly.com/blog/general/blockbusters-deceptive-advertising/ bly.com direct marketing blog Mon, 21 May 2012 07:00:12 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Jeff http://bly.com/blog/general/blockbusters-deceptive-advertising/#comment-678665 Jeff Sun, 27 Dec 2009 09:20:22 +0000 http://www.bly.com/blog/?p=76#comment-678665 Lets do the math: You rent a movie for $5. You get it for a week, 7 days. You can keep it an extra 7 days before they charge you anything extra, now 14 days. You still don't bring it back so they charge you ~$20. 30 days from then you bring finally bring it back. You get your ~$20 back minus $1.25. So in the end you kept a movie for 44 days and you paid a grand total of $6.25? Why are we complaining? And if you did keep it beyond the 30 day return window then you kept it for 45+ days and you are forced to pay for it and keep it. But come on, you kept it for a month and a half. Lets do the math:

You rent a movie for $5.
You get it for a week, 7 days.
You can keep it an extra 7 days before they charge you anything extra, now 14 days.
You still don’t bring it back so they charge you ~$20.
30 days from then you bring finally bring it back.
You get your ~$20 back minus $1.25.

So in the end you kept a movie for 44 days and you paid a grand total of $6.25?

Why are we complaining?

And if you did keep it beyond the 30 day return window then you kept it for 45+ days and you are forced to pay for it and keep it. But come on, you kept it for a month and a half.

]]> By: Fiona Fell - websitePROFITS http://bly.com/blog/general/blockbusters-deceptive-advertising/#comment-676188 Fiona Fell - websitePROFITS Thu, 09 Apr 2009 01:52:43 +0000 http://www.bly.com/blog/?p=76#comment-676188 Lies, Lies, Lies. BlockBuster Video, should have phrased it differnetly, or sold a differnt more honest or 'realistic' part of their offer. "Forgot to bring it back? After 7 days, we charge you the late fees and you now own the DVD" or something along those lines. (I am sure your copy writing mind could sell it stronger) <a href="http://www.websitePROFITS.com.au" title="Profit Boosting Tips in 37 words or less!" rel="nofollow"> websitePROFITS: Profit Boosting Tips in 37 words or less!</a> Lies, Lies, Lies.

BlockBuster Video, should have phrased it differnetly, or sold a differnt more honest or ‘realistic’ part of their offer.

“Forgot to bring it back? After 7 days, we charge you the late fees and you now own the DVD” or something along those lines. (I am sure your copy writing mind could sell it stronger)


websitePROFITS: Profit Boosting Tips in 37 words or less!

]]> By: Thanks, again. http://bly.com/blog/general/blockbusters-deceptive-advertising/#comment-443442 Thanks, again. Mon, 23 Jul 2007 19:56:46 +0000 http://www.bly.com/blog/?p=76#comment-443442 <strong>Thank you.</strong> Angelo likes your blog Thank you.

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]]> By: lisa http://bly.com/blog/general/blockbusters-deceptive-advertising/#comment-435682 lisa Tue, 17 Jul 2007 13:53:53 +0000 http://www.bly.com/blog/?p=76#comment-435682 Yes, I agree, Blockbuster trys to scam people. I just had a bad experience with Blockbuster and I'm very unhappy. I have been a loyal customer for about 9 years. I just changed my program from instore renting to online and that was the worst decision ever. So now I'm moving to NetFlixs. I'm really disappointed with Blockbuster. Yes, I agree, Blockbuster trys to scam people. I just had a bad experience with Blockbuster and I’m very unhappy. I have been a loyal customer for about 9 years. I just changed my program from instore renting to online and that was the worst decision ever. So now I’m moving to NetFlixs. I’m really disappointed with Blockbuster.

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]]> By: Linda http://bly.com/blog/general/blockbusters-deceptive-advertising/#comment-380300 Linda Tue, 12 Jun 2007 15:04:14 +0000 http://www.bly.com/blog/?p=76#comment-380300 It gets better yet!! Blockbuster store wanted me to show them my cellphone bill just to sign up for an account or have a landline they could call right then to confirm? I don't think so. I went to a different store after signing up for Total Access, they didn't need anything unreasonable - rogue BB managers abound though. But, the first store did talk me into Total Access online so I could get the movie I wanted they didn't have in store. Sounds like a good deal. The manager even looked up the movie and found it "available" online. DON'T BE FOOLED. Available meant they had the movie, it didn't mean it would ever ship. You see, they will only ship from "distribution centers nearest you." But, they show the movie available if it is anywhere in the USA in large enough volume to meet demand. So, they won't ship it because it isn't in a "distribution center nearest you" but they won't tell you that either, not even when you contact their useless customer service multiple times. They'll just tell you that movies ship from a distribution center nearest you, but not that that movie will never be sent to that DC to meet demand. So, I've spent $20.00 on two months membership to see some movies we didn't necessarily need to see, while waiting for the movie we wanted to see, which they would never ship. I think it is a gag. . .. they know you will wait for a while if you really want the movie. So, they got $20.00 of my money they never would have had!!!! Well, they won't be getting anymore. Once I use up the multiple free in store coupons (remember this movie isn't available in store) and the extra week they extended my service. I'm gone. But will make sure to let EVERYONE I can know - DON'T BOTHER with Blockbuster. They'll just stick their middle finger up with their right hand, while they take your money with their left. Netflix was much better service, customer service and where I'll head if I ever want to do online rentals again. It gets better yet!! Blockbuster store wanted me to show them my cellphone bill just to sign up for an account or have a landline they could call right then to confirm? I don’t think so. I went to a different store after signing up for Total Access, they didn’t need anything unreasonable – rogue BB managers abound though. But, the first store did talk me into Total Access online so I could get the movie I wanted they didn’t have in store. Sounds like a good deal. The manager even looked up the movie and found it “available” online.

DON’T BE FOOLED. Available meant they had the movie, it didn’t mean it would ever ship. You see, they will only ship from “distribution centers nearest you.” But, they show the movie available if it is anywhere in the USA in large enough volume to meet demand. So, they won’t ship it because it isn’t in a “distribution center nearest you” but they won’t tell you that either, not even when you contact their useless customer service multiple times. They’ll just tell you that movies ship from a distribution center nearest you, but not that that movie will never be sent to that DC to meet demand. So, I’ve spent $20.00 on two months membership to see some movies we didn’t necessarily need to see, while waiting for the movie we wanted to see, which they would never ship. I think it is a gag. . .. they know you will wait for a while if you really want the movie. So, they got $20.00 of my money they never would have had!!!! Well, they won’t be getting anymore. Once I use up the multiple free in store coupons (remember this movie isn’t available in store) and the extra week they extended my service. I’m gone. But will make sure to let EVERYONE I can know – DON’T BOTHER with Blockbuster. They’ll just stick their middle finger up with their right hand, while they take your money with their left. Netflix was much better service, customer service and where I’ll head if I ever want to do online rentals again.

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