“Your price is too high.”
“We’ve decided to go in a different direction.”
“Do you have experience in our industry?”
“Do you guarantee results?”
“The check is in the mail.”
You may often encounter situations when your prospect or client says or does something you don’t know how to respond to.
In these moments, you may blurt out something and regret it later -- or freeze in silence instead of asking for what you need – or, if necessary, standing up for yourself.
But in their combined 70 years in business, copywriter Bob Bly and Ilise Benun, the Marketing Mentor, have successfully handled and resolved dozens of problems selling, following-up, and communicating with customers—and can show you how to do the same.
Including:
- Prospects and clients who “ghost” you.
- Following up on great leads from prospects whom you were sure would hire you—but have not.
- Moving a stalled project forward.
- Keeping in touch with inactive clients.
- Getting a past-due invoice paid.
- A client cancelling a project with no explanation.
- And many others.
When you master these simple “hacks” for successful communications—all tested and proven to work for decades in the real world with actual prospects and clients--you will be able to:
- Communicate with confidence.
- Eliminate hesitancy and fear.
- Get people to be more responsive.
- Spur them into action so they do what they said they would do.
- Build and maintain great client relationships.
- And much more.
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