I hate to admit it, but I?m a mail order rip-off artist ? but as a consumer, not a marketer.
And if you follow the advice I?m about to give you, you can get some of the greatest deals on Earth ? by ?ripping off? direct marketing companies.
I don?t mean illegal or immoral rip-offs, such as ordering a product and then not paying the bill ? knowing full well the direct marketing company is unlikely to ever collect such a small debt from you.
I mean taking advantage of direct response offers, keeping the premium, and then immediately canceling or returning the product ? just to get the premium!
For instance, Gevalia Coffee has the most incredible offer you can imagine in their print ads ? sign up for their monthly coffee service, and get the first shipment of two coffees for $10 ? plus a FREE coffee maker!
We took the bait. Sure enough, you get two delicious gourmet flavored coffees ? well worth the $10 alone ? PLUS a beautiful coffee maker.
We canceled the service as soon as we got the machine and our first two coffees, so the whole kit and caboodle cost us a grand total of ten bucks.
What?s the lesson here? Direct marketing companies routinely make overly generous offers on the ?front end? to get you in as a customer ? because they know that a large number of people who take the bait will stay to buy more ? and so the offer becomes profitable.
Another example is Easton Press. I accepted their offer of a beautiful leather-bound edition of Moby Dick and paid just $5.95 (the average price of their leather bound classics is around $50.)
I immediately opted out of the continuity program (“100 Greatest Books:), so you?d think I got something for (almost) nothing from them.
But they kept sending me more mailings for other series and single books. And now there?s a pile of about $300 worth of handsome leather-bound books on the shelves of my home library ? and countless hours of enjoyable reading ahead for me.
So, who?s really coming out ahead here?
Well, I love the books. And Easton Press is making money.
So I guess we BOTH are winners here, which is how good DM works. Right?