Bob Bly Direct Response Copywriter Official Banner

Archive for the 'General' Category

What is a Domain name worth?

November 14th, 2006 by Bob Bly

The owner of the domain name www.hell.com recently offered it for sale with a minimum price of $1 million.

No takers.

Not surprising. After all, who wants to tell their prospects, “Go to hell”?

The owner of www.sex.com was a little more successful in selling his domain name.

Care to guess what such a domain is worth in today’s market … and what price he sold it for?

A. $100,000
B. $1 million
C. $10 million
D. More.
E. No takers.

Share

Category: General | 68 Comments »

Why SEO Copywriting Doesn’t Work for Direct Marketers

November 9th, 2006 by Bob Bly

SEO copywriting doesn’t work for many direct marketers who sell products on the Web.

Here’s why….

The most effective format for selling products directly on the Internet is not the traditional multi-page Web site, which is what SEO copywriting works best for.

Instead, online direct marketing works beset with a long-copy landing page, which is essentially a long sales letter posted as a one-page Web site.

“Most, if not all, one-page Web sites would NOT typically position in the engines,” says top SEO copywriter Heather Lloyd-Martin. “One-page sites are better for pay-per0slick, and not best for optimization.”

Heather suggested to me that we split our long-copy landing pages into multiple pages, each of which could be optimized for search engines.

But I told her that in direct marketing, one long page works much better than a series of linked, separate, shorter pages.

Reason: every time you force visitors to click to a new page, a significant percentage abandon the sales letter.

So let me ask: do YOU worry about SEO when writing Web copy? If so, what kind of Web copy do you write — traditional Web sites, content pages, product pages, landing pages, order forms, microsites?

Share

Category: General | 71 Comments »

Is Selling Products from the Platform Sleazy?

November 6th, 2006 by Bob Bly

Whenever I attend an Internet marketing conference or marketing boot camp, the speakers increasingly end their presentations with a 10-minute (or longer) sales pitch for their products.

These products are usually a combination of reports, e-books, CDs, DVDs, and coaching, ranging in price from a few hundred to several thousand dollars.

The speakers invariably hand out a one-page sheet with different product offers and pricing.

They then deliver a smoothly delivered sales pitch designed to convince you to buy the higher-priced options.

You are also given a special “discount price” which is good at the event only: if you take the order form home to “think about it” and order later, you will be charged more.

The problem is, they are making these offers during presentations at conferences where the attendees have already paid thousand of dollars to attend.

Many attendees at these events have reactions ranging from annoyance to outrage when they have to sit through these sales pitches.

“I registered at this program to have the guru teach me, and instead, his presentation is a commercial for another program!” one attendee complained to me recently.

So what do you think?

Is it perfectly OK for speakers to sell product from the platform?

Or should their talks be pure content, with selling relegated to a product table at the back of the room?

Share

Category: General | 64 Comments »

What the Market Will Bear

November 1st, 2006 by Bob Bly

In the old Peanuts comic strip, Lucy had a lemonade stand.

But instead of selling lemonade, she offered psychotherapy.

The sign over the stand read “The Psychiatrist is In — 5 Cents Please.”

“Why do you charge five cents?” Charlie Brown asked her one day.

“It’s what the market will bear,” Lucy replied.

But is “what the market will bear” the right way to price professional, technical, trade, and creative services?

Should we charge as much as we can get, wringing every last dollar out of our customers?

Or should we be more empathetic, balancing our greed and hunger for money with the customer’s financial situation when setting our fees?

Which pricing strategy do you use? And why?

Share

Category: General | 131 Comments »

What Works Best in E-Mail Marketing: Text or HTML?

October 25th, 2006 by Bob Bly

Is HTML e-mail on its way out?

Michael Della Penna, chief marketing officer of Epsilon Interactive, seems to think we may be headed that way.

In an interview with Direct magazine (10/15/06, p. 9), Penna said that retailers who still use all-HTML e-mail are in for a “horrendous” online holiday shopping season.

He cites a study by his firm showing that for 65% of Internet users, images are suppressed in the e-mail they receive, and so they can’t see the graphics.

As a marketer, what works best for you — text or HTML e-mails?

As a consumer, which would you rather receive … and why?

Share

Category: General, Online Marketing | 71 Comments »

What Writing Style is Best?

October 18th, 2006 by Bob Bly

A few months ago, I was teaching a class in business writing to a group of managers and engineers at a large manufacturing company.

I was talking about how good business writing is conversational, and how you should avoid jargon, overly formal language, corporate-speak, and the like.

This angered a gray-haired fellow who I judged to be in his 60s.

“I was taught to write in a proper, formal style, and that’s how I’m going to keep on writing,” he said.

“But modern writing is conversational,” I replied.

“Oh, yeah?” he challenged me. “Prove it!”

What would you have done in this situation if you were the instructor?

I mean, I’ve been a professional writer for a quarter of a century, with hundreds of published articles and 70 published books.

But actually PROVE to a skeptic that good writing is conversational writing?

How?

Let me ask you….

Do you agree with me that good writing is conversational writing?

And if so, what proof is there that conversational writing is more effective than the old-school stiff, stilted, formal business writing that was popular half a century ago?

Share

Category: General, Writing | 152 Comments »

Will Toyota’s Honesty Be Rewarded?

October 15th, 2006 by Bob Bly

For several years, car manufacturers have been proactively marketing sales of used vehicles with ads touting “certified pre-owned vehicles.”

These are used cars that have been thoroughly inspected and come with a warranty equivalent (or close to it) to that of a new car.

I heard a radio commercial today for Toyota, who has jumped into this market.

But instead of calling their used car a “pre-owned vehicle” … they call it a “used car”!

Now I admire plain-speaking people and honest, forthright language … and “used car” fits that bill better than “pre-owned vehicle.”

On the other hand, there’s a reason Mont Blanc sells “writing instruments” — and the reason is, no one wants to pay $100 for a “pen.”

So what do you think?

Will Toyota’s honesty be rewarded by consumers with more sales?

Or are they shooting themselves in the foot by not advertising “pre-owned vehicles”?

Share

Category: General | 57 Comments »

Are You in Danger of Becoming Obsolete at Work?

October 12th, 2006 by Bob Bly

Two key factors can threaten your future job security:

1. Your job can be outsourced to India (e.g., programming, call centers).

2. Your job can be done by a computer or other machine.

Journalism hasn’t made a top 10 list of “hot careers” for years.

And now reason #2 above puts journalists in even greater danger of becoming obsolete.

My friend and fellow copywriter TNT sent me an article reporting That Thomson Financial, a large publisher, is using automatic computer programs instead of human journalists to write news stories.

The robot reporter can process the market data in fianncial reports and file a round-up article, written in plain English sentences, in 0.3 seconds.

In the good old days, it took me 10 times longer — 3 seconds — just to take the cover off my trusty IBM Selectric!

No human reporter can write a financial article as quickly as the robot.

But can we do it better?

One person quoted in the article says yes, pointing out that a computer can’t pick up the nuances and interpret the financial data as well as a skilled financial writer can.

But does that mean financial journalists can give a big sigh of relief and assume their jobs are safe forever?

Or is it merely a matter of time before programmers improve software to the point that writers are obsolete?

Think it can’t happen?

Ask Garry Kasparov some time about how much money he’d make winning chess tournaments if IBM’s Big Blue were allowed to compete for money.

Share

Category: General | 70 Comments »