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Numbers Reveal Harsh Reality of Ad Results

February 8th, 2008 by Bob Bly

Lord Kelvin, inventor of the Kelvin temperature scale, once said, “When you can measure something in numbers, then you know something about it.”

No where does his lesson have more meaning than in advertising.

A case in point: a recent column in DM News noted that the Sales Genie ad in the 2007 Superbowl was a success, generating 25,000 visits to the company’s Web site.

Well, assuming the company spent $1 million on the spot, that comes to $40 per visit.

That compares poorly to the cost per click of Google Adwords and other common methods of generating traffic.

When you apply metrics to the presidential campaign, the results are even more embarrassing for NYC’s former mayor.

According to an article in Newsweek, Rudy Giuliani spent $60 million on his failed run for the White House, collecting only a single delegate in the process.

That’s a marketing cost of $60 million per delegate — perhaps a record.

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Category: General | 268 Comments » |

The Death of Advertising

February 6th, 2008 by Bob Bly

Many members of the new generation of online marketers — bloggers, SEO specialists, social networkers, viral video producers — loudly and frequently proclaim that old-fashioned advertising … derisively referred to as “disruption marketing” … is dead.

Writing in DM News (2/4/08, p. 10), copywriter Dean Rieck disagrees, noting: “The disruption moniker is a pejorative way of referring to selling, and the idea of actively and ethusiastically selling is thousands of years old.”

Among Dean’s observations and conclusions:

* People love and respond to advertising far more than they’ll ever admit.
* The disruption model may be tinkered with, but it will never die.
* Selling means pushing products, and if you aren’t selling, you are out of business.

Do you think Dean has called out all the new media hypsters as the trendy phonies they are?

Or is he a relic of a bygone era, reading to sink, like a dinosaur, into the tar pits of marketing history?

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Category: General | 58 Comments » |

Does Experience Matter?

February 2nd, 2008 by Bob Bly

In an article in the Daily News (1/31/08) about the presidential race, Robert Dallek writes: “Obama’s lack of experience shouldn’t be a liability … judgment trumps experience, almost every time.”

But wait a minute. When you vote for a political candidate … or hire a new employee … or select a vendor to provide printing, Web design, or other services … don’t you look for someone with long experience in her field?

I know I do. I mean, if you needed brain surgery, who would you prefer — the doctor who had performed 1,000 successful operations or the resident doing his very first brain operation ever?

Today, the world seems not to value experience to the degree it did in the late 1970s, when I started out in the business world.

Back then, gray hairs were respected and viewed as having superior knowledge accumulated during decades of experience in the industry. Young managers like me in our 20’s were viewed as green behind the ears and fairly useless until we got a year or two of experience under our belts.

Today, now that I have gray haired, experience and age are NOT valued; youth is. Older workers are routinely discriminated against in the hiring process. Youth is worshipped in a tech society where a 20-something became a billionaire by inventing Facebook, something many people in my generation have never even seen, let alone comprehend.

In my experience, experience doesn’t count the way it once did. But that’s my opinion. What’s your experience?

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Category: General | 125 Comments » |

Internet Makes Plagarism a Breeze

January 28th, 2008 by Bob Bly

A survey conducted by Rutgers Business School found that nearly half of college students said they were guilty of plagarism: using content in their papers that wasn’t theirs, without permission or attribution.

Of those, nearly 8 out of 10 said they committed plagarism either solely or mainly when using online research materials.

Reason: it’s so quick and easy to cut and paste the text from the Web site into their document.

Printed source material is plagarized less frequently — presumably because it’s too much work to rekey the material into their laptops.

Among high school students, who were also surveyed, 6 out of 10 plagarize, and 3 out of 4 cheat on tests.

Students felt little guilt about plagarism and cheating. They cited lack of time and the need to have high grades to get into a good school or job as ample justification for their dishonesty.

Another reason cited was peer pressure: the students felt that, with so many of their peers cheating, those who don’t cheat are at an unfair disadvantage.

What a world!

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Category: General | 50 Comments » |

Corporate Blogging: a Load of B.S.?

January 24th, 2008 by Bob Bly

In an article in the New York Review of Books (2/14/08. p. 18), Sarah Boxer implies that the idea of corporations paying people to write (or help write) blogs for them is doomed to failure.

“Bloggers are golden when they’re at the bottom of the heap, kicking up,” writes Boxer. “Give them a salary, though, and it just isn’t the same. And this includes, for the most part, the blogs set up by companies.”

Why? “When you write for pay, you worry about lawsuits, your boss, and your superego looking over your shoulder. And that’s no way to blog.”

Does this mean that “corporate blogging” is at best, an oxymoron, and at worst, an outright fraud?

Or is it perfectly legitimate for corporations to hire bloggers, blogging coaches, and blogging consultants, just as they hire ad agencies to create ad campaigns and ghostwriters to pen speeches for executives?

Your thoughts?

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Category: General | 47 Comments » |

Marketing in a Recession

January 21st, 2008 by Bob Bly

The business editor of our local daily newspaper e-mailed me about a story on marketing during a recession.

Economists are divided as to whether we are officially in a recession, but most agree the economy is in a troubled state, to put it mildly.

My advice was that, during a recession, companies should be more flexible and accommodating in matters of price, terms, delivery, service, and sales.

For instance, a printer of specialty films might have a minimum order quantity of 1,000 sheets.

If during a recession, customers complain that they don’t need that many, they should consider waiving that minimum order or at least reducing the minimum order quantity.

That was MY tip.

My question is: what do YOU do in your business — in terms of selling, marketing, pricing, and customer service — to survive and thrive during economic downturns?

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Category: General | 109 Comments » |

Is Long Copy Dead?

January 15th, 2008 by Bob Bly

An article in BtoB (1/14/08, p. 43) notes:

“Today, long-copy ads are relatively rare. In an Internet-driven age, people are conditioned to absorbing only flashes of information. There’s much less tolerance for a well-told tale or an ad that builds its arguments with words, not images.”

Do you agree with the article’s argument that our attention spans are so limited, prospects only respond to short copy — and long copy is obsolete and just doesn’t work anymore?

Or do you disagree –and believe that informative, well-written copy can still engage readers from start to finish, regardless of its length?

What say you?

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Category: General | 61 Comments » |

Can Small Businesses Compete in SEO?

January 14th, 2008 by Bob Bly

It seems to me that large corporations have a decided edge in optimizing their Web sites for search engines over small business in general and solo practitioners in particular.

Reason: SEO is a complicated process with many different time-consuming and labor-intensive tasks, from keyword research to optimizing press releases.

A bigger company can afford to dedicate one or more employees full-time to each of these major tasks. For instance, I know a company with a full-time staff person who does nothing but seek incoming links, one of the steps in SEO.

By comparison, if you are a solo entrepreneur or an understaffed SOHO, no one in your office may be able to spare more than a few MINUTES each week securing incoming links to your Web site.

Is there any way a solo or SOHO entrepreneur can compete with medium or large companies in the SEO game … any tricks or shortcuts you know to level the playing field?

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Category: Online Marketing | 93 Comments » |